Privacy Policy – Inah Superior Products

At Inah Superior Products, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website and make purchases of our 100% alcohol-free wines.

By using our website, you consent to the practices described in this policy. We encourage you to read this policy carefully to understand how we handle your information.

1. Information We Collect

When you interact with our website, we may collect the following information:

• Personal Information: Full name, email address, phone number, shipping address, billing address, and payment details.
• Account Information: When creating a profile to save items to your cart or complete a purchase.
• Website Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and other diagnostic data.
• Order Information: Purchase history and order preferences.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Communicate with you regarding your purchases or inquiries.
• Improve website performance and customer experience.
• Manage your profile and saved cart items.
• Send promotional emails (only if you opt-in).
• Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal data to third parties.

We may share limited information with trusted service providers to:

• Fulfill deliveries (couriers or logistics partners).
• Process secure payments.
• Improve our website functionality and marketing.

These third parties are bound by strict confidentiality agreements and are only given access to the data necessary to perform their specific services.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption protocols, secure socket layer (SSL) technology, and secure payment gateways.

5. Cookies

Our website uses cookies and similar tracking technologies to:

• Recognize you when you return to the website.
• Remember items in your cart.
• Analyze site traffic and performance.

You can manage cookie settings through your browser at any time.

6. Your Rights Under the POPI Act

In compliance with South Africa’s Protection of Personal Information Act (POPIA), we are committed to protecting your personal information and ensuring transparency regarding its use.

As a user, you have the right to:

• Be informed about how your personal data is used.
• Request access to the personal information we hold about you.
• Request correction or deletion of your data.
• Object to the processing of your personal information.
• Withdraw consent at any time where processing is based on your consent.

To exercise any of these rights or for POPIA-related queries, please email us at: sales@inah.co.za

By creating a user profile on our site, you agree to the processing of your personal data in line with the POPI Act and this Privacy Policy.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, we will revise the date at the top of this policy and may notify you via email or a notice on the website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Inah Superior Products
Email: sales@inah.co.za
Phone: 021 140 2500
Website: